These are our terms and conditions for the use of our website boogaloo-bakes.sumup.link and the purchase of products through the website.
If you have any queries about these terms, please contact us using the contact form.
The terms and conditions herein together with any notices or conditions on other areas of this website will all together govern use by customers of this website. You should note that Boogaloo Bakes may at any time make changes to or remove part of this website without any liability to customers for such changes. Boogaloo Bakes reserves the right to change these terms and conditions in the future without specifically notifying customers and continued use of the website or placing of orders after such changes shall be deemed to be acknowledgement and acceptance thereof.
A contract will only come into existence between you the customer and us once your order has been processed and dispatched.
When you as a customer place an order via this website, you warrant by placing the order that:-
- You are not a minor or otherwise legally incapable of entering into a binding contract.
- The personal details which you give us on registration are fully complete and accurate.
- You are not using a false name or the name of any other person or body which you are not authorised to use.
Placement of an order
When you place your order you are doing so in acceptance of these terms and conditions and it is important that you have read them before you go ahead and order.
Cancelling an order
As a customer, you are free to cancel an order 14 days prior to agreed delivery or collection date and will be refunded amount of your order to their account the order originally was paid from.
Acceptance of an order
When an order is placed you will get an order confirmation sent to the email address you provided during checkout, containing information about order content, prices.
Delivery
You as a buyer are free to choose from mentioned and at the time relevant delivery option(s). Boogaloo Bakes assumes no responsibility for damages during transport or damages caused from any delays beyond its control: - Pickup at store
Returns Policy
Please contact us as soon as possible detailing any issue. No refunds will be considered 48 hours after receiving your order. All items need to be returned before any refund will be actioned, following written consent of Boogaloo Bakes. Boogaloo Bakes accepts no liability for additional charges during returning of goods.
Liability
We try to have the information on this website as accurate as possible but we make no warranties, whether express or implied, regarding its accuracy. We also do not make any warranties regarding any matters relating to the use of this website and it is a matter for you to ensure that your own equipment is protected from viruses or other external factors.
Your rights are protected by the Sale of Goods and Supply of Services Act, 1980, and also the Consumer Protection Act, 2007, where you are a consumer. Nothing in this website shall affect your rights under the applicable law.
Severance
If any of these terms and conditions shall prove to be void, unlawful, or unenforceable for any reason then such term or condition shall be deemed to be severed from the remaining terms and conditions which shall remain valid and enforceable.
If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
Allergies & Dietary Requirements
When ordering, please make me aware if you or any of your guests have dietary requirements.
All allergen information is provided under the Ingredients page, but please be aware when ordering, all food is prepared in a home kitchen that handles Wheat, Peanuts, Soya, Hazelnuts, Milk, Eggs & other tree nuts. Whilst every step possible is taken to minimize the risk of cross-contamination, we cannot guarantee that any of our products are safe for those with allergies.
Cake Orders
The below terms and condition are applicable to cake orders made via the website, social media or other forms of messaging. A quote will be provided for all orders and acceptance of that quote will form a contract with Boogaloo Bakes to bake in accordance with the details in that quote.
- Pricing - Cake prices are non-negotiable and start from £40 depending on the size, level of decoration & fondant models required.
- Deposit & Payment - We require at least one months notice, but can sometimes accommodate last minute requests. A non-refundable £20 deposit to hold the date at time of booking and the full balance is to be paid one week before collection.
- Cancellation - If you do need to cancel, please get in touch as we may be able to carry the deposit over to a new date depending on the circumstances & notice given. In the event of cancelling the order, we require at least one weeks notice or else the order will have to be paid for in full to cover the costs & time already incurred & other business that will have been turned away.
- Design - It is your responsibility to read and check the quote. Any amendment to the design must be discussed with me with plenty of notice before the due date. If requested, I will change/adjust the design where possible, but sometimes this is not possible according to the request or the amount of notice given. This may effect the final cost of the cake, however, this will be noted to you when discussing the change of design.
- Best Before Dates - Your cakes are freshly baked and either buttercream finished or covered in fondant. My sponges will last up to a week but are best eaten within 3-4 days of collection.
- Storage - When you have collected your cake from me, I will aways give advice on how to store your cake. This will depend upon the finish of the cake and the weather conditions at the time of collection.
- Damage - We take no responsibility of damage caused to the cake once it has been handed over. We will provide you with advice as to how best to travel with your cake and how to store until ready to eat.
- Non-edible items - Please be aware that cakes sold may contain plastic rods to support the cakes from collapsing. Cakes may also contain: ribbon, personalised name/number toppers, flower or number plastic picks and wires in sugar/fondant flowers. All of the above are non-edible. All of this information will be provided on a note attached to the lid of your cake box.